PixelVerse Privacy Policy

Last updated: March 18, 2025

Introduction

PixelVerse ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application PixelVerse (the "App") and our cloud services.

Information We Collect

Account Information

When you create an account or sign in with third-party services, we collect:

• Google Account Information: Name, email address, profile picture, and Google account ID when you sign in with Google
• Apple ID Information: Name (if provided), email address (real or private relay email), and Apple ID when you sign in with Apple
• Authentication Data: Firebase authentication tokens and user identifiers from your chosen sign-in method
• Profile Information: Display name, username, and any profile information you choose to provide

Content You Create

PixelVerse stores your creative content both locally and in the cloud:

• Pixel Art Projects: Your artwork, including layers, animations, effects, and metadata
• Project Information: Project names, descriptions, creation dates, and modification history
• Comments and Interactions: Comments you write on projects, likes, and other social interactions
• Project Sharing Settings: Whether projects are public or private, and associated tags

Information You Provide to Us

• Purchase Information: If you make purchases through the App, payment information is processed by app store platforms (Apple App Store or Google Play). We receive only confirmation of the purchase, not your actual payment details
• Support Communications: Information you provide when contacting us for support or feedback
• User-Generated Content: Any content you voluntarily share or make public within the App

Automatically Collected Information

When you use our App, we may automatically collect certain information, including:

• Device Information: Information about your mobile device and internet connection, including the device's unique device identifier, operating system, browser type, and mobile network information
• Usage Data: Information about how you use our App, such as frequency of use, features used, tools selected, and preferences
• Analytics Data: App performance metrics, session duration, and feature usage statistics collected through Firebase Analytics
• Error Data: In case of App crashes or errors, we collect diagnostic information to improve the App's stability
• Sync Activity: Information about when projects are synchronized between devices

How We Use Your Information

We use the information we collect to:

• Provide Core Services: Enable account creation, authentication via Google or Apple, and access to your projects
• Cloud Sync and Backup: Synchronize your projects across devices and provide cloud backup services
• Social Features: Enable sharing, commenting, liking, and discovering public projects
• App Improvement: Maintain, improve, and optimize our App and its features
• Subscription Management: Fulfill and manage purchases, subscriptions, and Pro features
• Communication: Respond to your requests, inquiries, and provide customer support
• Security: Protect the security and integrity of our App and prevent fraud
• Legal Compliance: Comply with applicable laws and protect our legal rights

Data Storage and Security

Cloud Storage

When you enable cloud sync or create an account:

• Your projects are stored on secure cloud servers
• Data is encrypted in transit using industry-standard protocols
• We implement appropriate technical and organizational security measures
• Access to your data is restricted to authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following cases:

Public Content

Content you choose to make public (public projects, comments, likes) may be visible to other users of the App and may appear in search results or featured content.

Service Providers

We may share information with trusted third-party vendors and service providers who assist us in operating our App, including:

• Cloud hosting and storage providers
• Analytics services (Firebase Analytics)
• Authentication services (Google Sign-In, Apple Sign-In, Firebase Auth)
• Payment processors (App Store platforms)

Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities, such as court orders or government investigations.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be among the transferred assets, but this policy will continue to apply.

Your Choices and Rights

Account Management

• Account Deletion: You can delete your account at any time through the App settings
• Data Export: You can export your projects in standard formats
• Sync Control: You can enable or disable cloud synchronization
• Privacy Settings: You can control whether your projects are public or private
• Email Privacy: If you used Apple Sign-In with "Hide My Email," you can manage email forwarding through your Apple ID settings

Content Control

• Project Visibility: Choose whether each project is public or private
• Comment Management: Edit or delete your comments on projects
• Social Interactions: Control your participation in community features

Data Removal

• Local Data: All locally stored data can be removed by clearing the App's data through your device settings or uninstalling the App
• Cloud Data: Account deletion will remove your cloud-stored projects and associated data

Third-Party Services

Our App integrates the following third-party services:

• Google Sign-In: For account creation and authentication (Google's Privacy Policy applies)
• Apple Sign-In: For account creation and authentication on Apple devices (Apple's Privacy Policy applies)
• Firebase Services: For authentication, analytics, and backend services (Google's Privacy Policy applies)
• Firebase Analytics: We use Firebase Analytics to collect anonymous usage statistics to improve the App
• In-App Purchases: Payments are processed through Apple App Store or Google Play, depending on your device

Data Retention

We retain your information for as long as necessary to provide our services:

• Account Data: Retained until you delete your account
• Project Data: Retained until you delete the projects or your account
• Analytics Data: Aggregated and anonymized data may be retained for product improvement
• Support Communications: Retained for a reasonable period to provide ongoing support

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

International Data Transfers

If you use our App outside of the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers and service providers are located. By using our App, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will:

• Post the new privacy policy in the App
• Update the "Last Updated" date at the top of this policy
• Display a prominent notice within the App
• Send you an email notification (if you've provided us with your email through account creation, including Apple's private relay emails)

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or comments about this privacy policy, our data practices, or would like to exercise your rights regarding your personal information, please contact us at:

Email: a.u.taalay@gmail.com

Subject Line: PixelVerse Privacy Inquiry

We will respond to your inquiry within a reasonable timeframe.