🛡️Our Commitment to Your Privacy
Welcome to PocketPet Companion! Your trust is the foundation of our friendship. This Privacy Policy outlines how we collect, use, and protect your information when you interact with your AI pet. We are committed to being transparent about our practices so you can focus on the fun.
📊Information We Collect
Virtual Pet & Game Data
- Pet Profile: Information you provide about your pet (name, species, etc.).
- Interaction Logs: Data about how you care for your pet (feeding, playing, cleaning).
- Customization Choices: Items, outfits, and decorations you unlock and use.
- Game Progress: Scores and achievements from in-app mini-games.
AI Chat Data
- Conversation History: Transcripts of your chats with your AI companion to maintain context and improve their memory.
- User Inputs: Questions, statements, and topics you discuss.
- Processing Note: Chat data is sent to our secure AI partners to generate responses. We do not use your private conversations to train public AI models.
Technical & Usage Information
- Device Information: Device type, operating system, and unique identifiers needed for app functionality and security.
- Usage Analytics: Anonymized data about which features you use most, helping us improve the app experience for everyone.
- Crash Reports: Anonymous reports that help us find and fix bugs faster.
🎯How We Use Your Information
To Provide the Core Experience
- To enable your PocketPet to grow and develop a unique personality.
- To power the AI chat, allowing your companion to remember past conversations and respond intelligently.
- To save your game progress, customizations, and rewards.
- To sync your data across devices if you choose to create an account.
To Improve and Personalize
- Analyzing anonymized usage data to understand which features are popular and where we can improve.
- Fixing bugs, enhancing performance, and ensuring app stability.
- Developing new games, features, and customization options based on community feedback.
🤝Data Sharing and Third Parties
We DO NOT sell your personal data to advertisers or data brokers. Ever.
We only share data with trusted partners for essential functions:
- AI Service Providers: We send your chat inputs to our AI partners (such as OpenAI or Anthropic) to generate your companion's responses. They are bound by strict confidentiality agreements.
- Cloud Infrastructure: We use secure cloud services (like Google Firebase) for data backup, account syncing, and hosting our services.
- Analytics Services: We share anonymized, aggregated usage data with analytics providers to help us understand app performance.
- Legal Compliance: We may disclose information if required by law, such as in response to a court order or subpoena.
🔒Data Security and Retention
Our Security Measures
- We use industry-standard SSL/TLS encryption for all data transmitted between your device and our servers.
- Your data is encrypted at rest in our secure cloud databases.
- Access to personal data is strictly limited to authorized personnel who need it to perform their jobs.
How Long We Keep Your Data
- Pet & Game Data: Retained as long as your account is active, or until you decide to delete it.
- Chat History: Stored to provide conversational memory. You can clear your chat history at any time within the app's settings.
- Inactive Accounts: Data associated with accounts that have been inactive for over 2 years may be automatically deleted.
⚖️Your Rights and Controls
You are in control of your data and have the right to:
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction: Update or correct your account information at any time.
- Deletion: Delete your account and all associated data permanently. This can be done from the in-app settings.
- Object: Opt-out of non-essential data collection, such as optional analytics.
To exercise these rights, please visit the "Account" or "Privacy" section in the app settings or contact us directly.
👶Children's Privacy
PocketPet Companion is designed for a general audience but may appeal to children. We do not knowingly collect personal information from children under the age of 13 (or the relevant age in your jurisdiction) without verifiable parental consent.
If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us immediately. We will take steps to delete the information and terminate the child's account.
🔄Changes to This Policy
As our app evolves, we may update this policy. If we make significant changes, we will notify you through an in-app notice or by email, providing a summary of what's new. Your continued use of the app after the changes take effect means you agree to the new policy.